MARLIN HOTEL & NOVA CHEF: ELEVATING CHAPLIN BAR WITH PREMIUM FOOD SERVICE

From bar-only offerings to a gourmet experience that tripled monthly bar sales.

Marlin Hotel sought to re-introduce premium food options into their Chaplin Bar to enhance guest experience and boost bar revenue. The bar historically focused on drinks, with limited food offerings leading to missed upsell opportunities and modest reviews. Management aimed to elevate the bar's appeal without hiring kitchen staff or requiring major kitchen expansion.

THE CHALLENGE

  • No premium food offering in bar → limited guest dwell time and spend
  • Kitchen capacity constrained; full kitchen service impractical
  • Need to maintain high quality with minimal extra labour
  • Desire for menu flexibility to match bar ambience

THE SOLUTION

Ready-to-Heat Premium Dishes curated by Nova Chef to suit Chaplin Bar style, with seamless integration via smart ovens near the bar area. Seasonal menu rotations aligned with beverage offerings keep the experience fresh, while operational efficiency means no need for additional kitchen hires.

Solution Image

Implementation

  1. Discovery & tasting session
  2. Menu design & logistics planning
  3. Equipment setup & staff training
  4. Pilot launch with feedback collection

The Results

£4K
Before
Monthly bar sales
£12K
After
Monthly bar sales
3X
Growth
Year-on-year increase
"We get great guest reviews on the food quality, and we are very happy with the service." — Sadan Gurses, General Manager, Marlin Hotel

Key Takeaways

Elevated Experience: Reintroduced premium food in Chaplin Bar, enhancing guest satisfaction Tripled Revenue: Increased monthly bar sales from £4,000 to £12,000 Operational Efficiency: No additional kitchen hires; streamlined operation with predictable supply

Discover how Nova Chef can elevate your bar or venue offerings—book a free tasting & pilot: : novachef.co | info@novachef.co | +44 20 805 87184