PADELHUB × NOVA CHEF: BUILDING AN ALL-DAY FOOD EXPERIENCE FOR A MODERN SPORTS CLUB

PADELHUB is one of the UK's fastest-growing indoor padel communities, bringing together sport, fitness, and social life under one roof. With an average daily footfall of 150 members and visitors, the club identified an opportunity to introduce a food offering that would not only generate additional revenue, but also strengthen the overall member experience.

The objective was to create a more social and attractive environment where members could stay after games, spend more time at the club, and enjoy quality food and drinks together — all without the complexity of running a traditional kitchen operation.

Nova Chef partnered with PADELHUB to design a fully customised, all-day food solution that their existing staff could run from day one.

 

Solution Image

THE CHALLENGE

  • No existing food outlet — the club was a pure sports facility
  • Different food demands throughout the day.
  • Needed a quality food solution without chefs or a traditional kitchen.
  • Required a simple system that existing staff could operate with ease.

The Nova Chef Solution

  • Custom breakfast menu
  • Protein-focused bowls for athletes
  • Evening comfort food options
  • Simple preparation system for existing staff

Implementation

  • Customer behaviour and operational analysis
  • Custom menu development for different dayparts
  • Equipment setup and simplified staff training
  • Launch and optimisation based on member experience
  • Launch completed within 2 weeks from go-ahead to opening
  • On-site training delivered to a team of 6 staff members in just 1 day

The Results

2 weeks
From go-ahead to launch
1 day
To train the full team
0 chefs
Required to operate

Key Takeaways

Powered by Nova Chef By partnering with Nova Chef, PADELHUB introduced a food operation built entirely around its members — their routines, their goals, and how they use the club throughout the day. From custom menu development to a preparation system any member of staff can run, Nova Chef gave the club everything it needed to serve quality food from first thing in the morning to last orders in the evening. No chef. No complexity. No compromise.

Contact Us : novachef.co | info@novachef.co | +44 20 805 87184

Frequently asked questions

What did Nova Chef build for PADELHUB?

A fully customised, all-day food solution that PADELHUB's existing staff could run from day one — no traditional kitchen required.

Why did PADELHUB add a food offering?

To generate additional revenue and strengthen the member experience, encouraging members to stay longer after games.

How busy is PADELHUB?

It has an average daily footfall of around 150 members and visitors.

Did PADELHUB need to hire kitchen staff?

No — the solution was designed so existing staff could run it without the complexity of a traditional kitchen operation.

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