In-room dining for your apartments. No restaurant. No chef.
Chef-made meals, hot in 3–10 minutes. Reception or the night team scans the pack, the station runs the combi oven, air fryer or microwave on the right setting, and the meal goes to the guest's door. A proper evening menu without opening a kitchen.
No long contract. Nothing to defrost. Delivered anywhere in mainland UK.
- 80+chef-made dishes on rotation
- 3–10 minto cook, straight from frozen
- 0restaurant, kitchen or chef needed
- Nothing binnedcook only what’s ordered; the rest keeps 12 months
Guests ask reception where to eat.Every answer sends the money out of the building.
Aparthotels and serviced apartments are built without restaurants, and guests on longer stays don't want to cook every night or live on delivery apps. A kitchen and a chef rarely pay their way in an apartment building. Chef-made food your reception or night team can finish does: hot meals to the door, cooked to order, and nothing wasted on a quiet night.
Aparthotels
An evening menu for buildings with breakfast only or no food at all. See evening food for breakfast-only hotels.
Serviced apartments
Hot meals for corporate and long-stay guests who want a night off from the kitchenette.
Late arrivals
A hot meal for the guest who checks in at 11pm, served by the night team.
Lobby bars and lounges
Hot food that sells more drinks. Marlin Hotel Waterloo's general manager says hot food “increased our bar sales significantly”.
Three moments guests want food.Your team covers all of them.
- EveningsDinner to the doorFeatherblade beef, miso salmon and pasta, cooked to order and taken up to the apartment.
- LateLate arrivalsHot food for guests who check in after the shops and restaurants close.
- Long staysA menu that rotatesSo a guest on a three-week stay isn't choosing from the same five dishes.
What's on the menu.Restaurant mains, delivered to the door.
A selection from our range of 80+ chef-made dishes. We build your menu around your guests, your staffing and your busiest nights, and it rotates for long-stay guests.
Allergen information comes with every dish. Halal options are available across the range, and the few pork dishes are clearly labelled.
The station does the cooking.Your reception team does the serving.
Staff scan the barcode on the pack, and the Scan-to-Cook Station programs the combi oven, air fryer or microwave and runs the right setting. It fits behind reception or in a back office, needs no extraction, and the night team can run it after one training session.
- No settings to learn: the pack tells the station what to do
- The same result on a quiet Tuesday as on a packed Saturday
- Cooked to order, so nothing sits under a heat lamp or goes in the bin
How it works.Tasting. Menu. Set-up. Deliveries. Service.
- 1Free tastingWe come to your property, cook a selection on site and your team tastes it. No commitment.
- 2Your menuWe choose dishes around your guests, your staffing and your busiest nights, from 80+ chef-made dishes.
- 3Set-up and trainingThe Scan-to-Cook Station goes behind reception or in a back office, next to a freezer. One training session for the team.
- 4DeliveriesFrozen, anywhere in mainland UK, usually within 3–5 working days. Orders from £500.
- 5ServiceScan the pack. The station runs the combi oven, air fryer or microwave on the right setting. Plate it and take it to the door.
Already serving serviced apartments and hotels.From Canary Wharf to Waterloo.
Fraser Place Canary Wharf and Marlin Hotel Waterloo serve Nova Chef food to their guests. Hear it from their general managers below, alongside the hotels that use it for room service and restaurant dining.
chef-made dishes
training session for staff
chefs on shift
What operators say about Nova Chef
“The food is absolutely amazing, with great feedback from everyone. Highly recommended — a very professional company to work with.”
General Manager, Fraser Place Canary Wharf, London
“The hot food has increased our bar sales significantly. I’d recommend Nova Chef to everybody.”
General Manager, Marlin Hotel Waterloo
“The quality is superb — frozen to fresh in under seven minutes.”
Head of Food & Beverage, 100 Queen’s Gate Hotel
“Overly impressed by the quality and the presentation. I can highly recommend it.”
General Manager, The Exhibitionist Hotel
“It tastes amazing. It’s zero labour, and it’s so easy.”
F&B Director, Hilton Hotels UK & Ireland
“An unbelievable product — you’d never know, from frozen to the plate, it comes out so good.”
Executive Chef, Pullman London St. Pancras
What to expect.The questions operators ask first, answered.
| Kitchen | None needed, and no restaurant. A freezer, power sockets and a counter behind reception or in a back office. No extraction, no gas, no fit-out. |
|---|---|
| Who cooks | Reception or the night team, after one training session. |
| Minimum order | From £500 per delivery. We confirm your free-delivery threshold when you enquire. |
| Contract | No long-term contract and no monthly minimum. One-month rolling. |
| Delivery | Frozen, anywhere in mainland UK, usually within 3–5 working days. |
| Storage | 12 months frozen. Nothing needs defrosting: everything cooks from frozen. |
| Equipment | The Scan-to-Cook Station, to buy or hire, installed with staff training. |
| Allergens and halal | Allergen information for every dish. Halal options available; pork dishes clearly labelled. |
Book a free tasting. We bring the food, your team cooks it, everyone tastes it.
Tell us about your property and roughly how many apartments you have. We'll be in touch to arrange a tasting at your property.
- Free tasting at your venue, no commitment
- No long-term contract, one-month rolling
- Delivered frozen anywhere in mainland UK
Questions aparthotel operators ask Nova Chef
Do we need a restaurant or a kitchen?
No. Our chefs cook everything in our London kitchen and it arrives frozen. On site you need a freezer, power sockets and a counter behind reception or in a back office. No extraction, no gas and no kitchen fit-out.
Who cooks the food?
Reception or the night team. They scan the barcode on the pack and the station programs the combi oven, air fryer or microwave and runs the right setting. One training session is enough.
How does the food get to the guest?
Your team plates the meal and takes it to the apartment door. We help you plan the menu and the service hours around your staffing.
How long does a hot meal take?
3–10 minutes to cook from frozen for individual portions. Catering packs for groups take 20–40 minutes in a combi oven.
What about allergens and halal?
Allergen information comes with every dish. Halal options are available across the range, the few pork dishes are clearly labelled, and there are vegetarian and vegan dishes too.
What is the minimum order, and is there a contract?
Orders start from £500 per delivery, and we confirm your free-delivery threshold when you enquire. There is no long-term contract and no monthly minimum: it runs month to month.
Where do you deliver, and how fast?
Anywhere in mainland UK, usually within 3–5 working days. The food travels frozen and keeps for 12 months in your freezer, so you order when you need to, not every few days.
Can we try it before we commit?
Yes. Book a free tasting and we'll come to your venue, cook a selection on site and let your team taste it. No commitment.
Student residence? See the full guide to ready meals for student accommodation. Running a hotel too? See hotel food without a chef and evening food for breakfast-only hotels. Holiday park with lodges? See holiday park catering. Want the full price list? See catering food supplier.